Interested in joining the industry leader in Internet Marketing?  We currently have the following positions available:

• Web Developer
• Technical Services Specialist

Web Developer
Posted 05/21/2010

Job Description:
Enthusiastic? Ambitious? Join an industry leader in Internet Medical and Legal Marketing - Mojo Interactive

Mojo Interactive is one of the fastest growing companies in Orlando, Florida. We're looking for an ambitious Web Developer to join our close-knit team.

Are you looking for a challenging job opportunity with career growth in an energetic environment that recognizes and rewards achievements based on performance?

As a Web Developer, you will:

- Maintain and set up professional websites from a few pages, to national sites with as much as 6 million visitors a year
- Assist in construction and maintenance of professional websites, including working with HTML, CSS, JavaScript, ColdFusion scripting, image preparation making design recommendations decisions, and using design tools
- Assist clients troubleshooting technical issues with their websites, domain names, and email accounts
- Upload and set up websites to live servers and to staging areas, as well as be responsible for completing testing and configuration
- Assist with work estimates
- Maintain email server and domain name accounts for clients
- Work closely with Marketing Communications team, supporting campaigns and product rollouts

Skills Required
- 1-2 years experience in similar position
- HTML / CSS
- Domain name management concepts
- Understanding of standard Web development production practices, and work flow
- Javascript
- Adobe Photoshop
- ColdFusion knowledge a plus
- Minimal Flash knowledge a plus
- Outlook, MS Word, MS Excel
- Client and server side scripting techniques
- Usability practices
- User experience design practices
- MySQL: language, front ends
- Professional phone, email, IM skills

Travel Required
No

Type of Hours
Full Time

Shift
Regular Days

Hiring Division
Development

Exempt
Yes

Education Requirements
Educational Requirements AA or BS ... studies include HTML, web design, info above. Computer Science major a plus.

Technical Services Specialist
Posted 05/24/2010

Job Description:
Enthusiastic? Like to teach and help people? Join an industry leader in Internet Medical and Legal Marketing ? Mojo Interactive.

Mojo Interactive is one of the fastest growing companies in Orlando, Florida. We?re looking for a talented Technical Services Specialist to join our close-knit team.

Are you looking for a challenging job opportunity in an energetic environment that recognizes and rewards achievements based on performance?

SCOPE:
Perform duties to set up and configure new accounts, train and assist new and existing clients in the operation of products and features, and respond to and follow up to resolve any range of client issues to ensure client satisfaction, working within the limits of standard or accepted practice.

ESSENTIAL FUNCTIONS:
1. Set up new clients accounts in Mojo?s propriety system, configure features and assign zones.
2. This role communicates with customers and internal departments. Must be able to work cross functionally.
3. Issue paid invoice, initial set up and welcome packet to client.
4. Conduct product orientations with new and existing clients. Train clients on use of product back-end; demonstrate product functionality to end-users / clients.
5. Identify, analyze, respond to, and arrange for the resolution of client service and product concerns. Follow up with client to ensure solution is implemented appropriately.
6. Ensure that client information is current and accurate.
7. Track and approve changes made by clients prior to release.
8. Respond to any range of client questions, issues and concerns. Great verbal and written communication skills are a must.
9. Document contacts, related actions, follow up and customer response in CRM system.
10. Print and prepare hard copy client files containing contracts and other documentation for use by other departments to service client accounts. Set up client folder within system for use by Development to record billable charges.
11. Analyze utilization and identify clients with high lead costs, Communicate with clients and address issues relating to missed opportunities. Assist to edit copy and review folio pages to make content more attractive to the patients and maximize referrals.
12. Attend training meetings to maintain current awareness of techniques and approaches to enhancing client relationships through customer service.
13. Research issues and assist Account Managers and Client Advisors to resolve client issues and technical concerns.

Skills Required
* Strong interpersonal and communication skills
* Exceptional organizational and planning skills
* Ability to track and document projects
* Must be able to perform procedures at a fast pace focusing on attention to detail
* Must be adaptable and possess good trouble shooting skills with the ability to predict, prevent, and manage potential problems
* Must have good conflict resolution skills
* Must be punctual and have a flexible work schedule

TOOLS AND EQUIPMENT USED:
Computer and peripherals, standard and customized software, and usual office equipment.

Travel Required
No

Type of Hours
Full Time

Shift
Regular Days

Hiring Division
Customer Service/Customer Support

Exempt
No

Education Requirements
1-2 years of experience as a technical / customer service representative. AA degree preferred but not required.